Direct Debit Portal

It's simple to set up a Direct Debit in your My Virgin Media account.
 
Just follow these simple steps, you will need your IBAN and to confirm some information but then we will do the rest.
 
If your bank account name is different to your Virgin Media account name, you'll need to complete a direct debit mandate.
 
Do you have any unpaid balance on your account? You'll need to pay this before you can set up direct debit.

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Direct Debit details

Payment method

Payment method

Please select account type!

Account Type

    • Is this is a joint account?

    • Does the account require 2 signatures to set up a direct debit?

    • Accounts that require two signatures will need to be submitted via a mandate form, you can download the form from here.

    We can only set up a direct debit if the bank account name is the same as the name of the account holder.

    Don't know your IBAN number.You can enter your bankaccount details in our converter and we can help you get it

    • Edit the content below for I dont know my iban number use case

    • Invalid Sort code.It must contain only numbers.

    Sort Code

    • Invalid Bank account number. It should contain only numbers.

    Bank Account Number
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    Incorrect format. It should look like IE29AIBK93115212345678 and be between 20 and 34 characters.

    Is this a Euro currency account ?

    • We require a direct debit mandate be completed and submitted, click here to download mandate

    Click here for other ways to pay. 

    • Edit the content below for I know my iban number use case

  • Please enter a valid Irish/EU IBAN.

    UK/Non EU IBAN codes are not accepted

    • Incorrect format. It should look like IE29AIBK93115212345678 and be between 20 and 34 characters.

    IBAN number

    The IBAN you entered is invalid. Please enter a valid IBAN.

    Is this a Euro currency account ?

    • We require a direct debit mandate be completed and submitted, click here to download mandate

    Click here for other ways to pay. 

    • By completing this form you authorise Virgin Media to send instructions to your bank to debit your account in accordance with the instructions from Virgin Media. As part of your rights, you are entitled to a refund from your bank under the terms and conditions of your agreement with your bank. A refund must be claimed within 8 weeks starting from the date on which your account was debited. Your rights are explained in a statement that you can obtain from your bank. The amounts are variable and maybe debited in various dates in accordance with your billing frequency.

    Click here to edit the confirmation overlay

    If the changes are done mid month then the changes will only take effect from the next month onwards

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