My Mobile

{{mobileCustomerName}} | {{mobileCustomerType}} | no. {{mobileCustomerId}}

no. {{mobileCustomerId}}

{{cerillionCustomerName}} | Mobile | no. {{cerillionCustomerId}}

no. {{cerillionCustomerId}}

{{mobileCustomerName}} | {{mobileCustomerType}} | no. {{mobileCustomerId}}

no. {{mobileCustomerId}}

{{cerillionCustomerName}} | Mobile | no. {{cerillionCustomerId}}

no. {{cerillionCustomerId}}
    • Selected Mobile number {{mobileNumbers[0].msisdn}}

    My Mobile subscription:

    {{msisdnList[selectedMobileNumber].name}}
    Subscription Information
    Customer number
    {{customerId}}
    Subscription allowance

    View recent usage

    SIM Details
    Phone number

    Phone number
    {{selectedMobileNumber}}
    Keep your number
    SIM card number
    {{msisdnList[selectedMobileNumber].simNumber}}
    PUK Code 1

    PUK code1
    {{msisdnList[selectedMobileNumber].puk1}}
    PUK Code 2

    PUK Code2
    {{msisdnList[selectedMobileNumber].puk2}}
    Data settings

    Data Settings
    Send me my data settings
    Request a new SIM
    Don't worry, if your SIM is lost, stolen or you have changed your device you can swap your SIM for a new one.
    Not allowed to place a new request
    Your services are suspended please pay outstanding balance before we can proceed.
    Request new SIM
    My Mobile Add-Ons:
    Buy an Add-On
    Your services are suspended please pay outstanding balance before we can proceed.
    {{addon.type}}
    {{addon.name}}
    {{addon.description}}

    View Usage

    {{addon.type}}
    {{addon.name}}
    {{addon.description}}

    View Usage

    SIM Configuration:

    General Options

    Voicemail

    Voicemail
    State directory options

    State directory options

    • Call destination limitations

    Premium numbers barring

    Premium numbers barring
    Premium SMS barring

    Premium SMS barring
    International number barring

    International number barring

    SIM Suspension

    Suspend SIM

    Suspend SIM

    Service restrictions while roaming

    EU roaming data cap

    EU roaming data cap

    You will be able to continue using data when roaming in the EU, but once you have used up your EU Roaming Data Usage Allowance EU Roaming surcharges will apply.
    Incoming calls barring

    Incoming calls barring
    Outgoing calls barring

    Outgoing calls barring
    Data usage barring

    Data usage barring

    General Options

    Call Forwarding

    Voicemail

    • Call forward when busy

  • Enter valid mobile number Number must have 9 digits only

    • Call forward no answer

  • Enter valid mobile number Number must have 9 digits only

    • Call forward not reachable

  • Enter valid mobile number Number must have 9 digits only

    • Call forward unconditional

  • Enter valid mobile number Number must have 9 digits only

    • Reset your VoiceMail Password

    Global Credit Limits 

    Global credit limits total  :  

    {{globalCreditData.globalCreditTotal}}

    Global credit limits consumed  :  

    {{globalCreditData.creditLimitConsumed}}

    SIM Products 

    Incoming calls while roaming - zone 1

    • What is incoming calls Zone 1?

    Incoming calls while roaming - zone 2, 3

    • What is incoming calls Zone 2, 3?

    Outgoing SMS while roaming

    • What is outgoing SMS?

    Outgoing SMS International roaming

    • What is outgoing international SMS barring?

    Outgoing SMS National 

    • What is Outbound SMS National?

    Data roaming zone 1 EU

    • What is data roaming zone 1 EU?

    Data roaming zone 2,3

    • What is data roaming zone 2,3?

    SIM Suspension

    Suspend SIM

    • When to suspend a SIM?

    SIM Services

    Block calling premium numbers

    • What is a premium number?

    Block premium SMS

    • SMS Service

    • What is SMS Service?

    International number barring

    • What is international number?

    Block incoming calls when travelling

    • Block outgoing calls when travelling

    • Block data when travelling

    • Data Roaming

    Data roaming

    • Data roaming limit reached

    • Data roaming limit reached

    • Roaming bill shock prevention for data opt-out

    • What is bill shock prevention?

    Roaming data bill shock opt out current bill cycle

    • What is bill shock opt out current bill cycle?
    Update Data Roaming

    Click to open overlay

    Close